Effective Date: [12/03/2024]

At SERP Adviser, we aim to provide the best services to our users. However, we understand that situations may arise where a refund is necessary. Below is our refund policy, which varies depending on whether you are located in the USA or the UK.

Refund Policy for the USA

1. Eligibility for Refund:

• Refund requests must be submitted within 14 days of the original purchase date.
• Refunds are applicable only for unused services or subscriptions. If the service has been utilized partially or fully, a prorated refund may apply at our discretion.

2. Non-Refundable Items:

• Digital services or products already delivered.
• Customized or tailored services.
• Any fees associated with setup, consultation, or third-party integrations.

3. How to Request a Refund:

• Send an email to support@serpadviser.com with your order details and reason for the refund.
• You can also contact us at our USA phone number: +13074436213

4. Refund Processing:

• Refunds will be processed within 7-10 business days after approval.
• Refunds will be issued to the original payment method used during purchase.

5. Contact for Refunds:

• USA Office Address: SERP Adviser Media LLC, 30 N Gould St Ste R, Sheridan, WY 82801.

Refund Policy for the UK

1. Eligibility for Refund:

• Refund requests must be submitted within 14 days of receiving the service or product, in compliance with the UK Consumer Contracts Regulations.
• Refunds are applicable for services not yet provided or for significant issues with the delivered service.

2. Non-Refundable Items:

• Services already rendered.
• Tailored services or products customized for specific needs.
• Digital downloads or subscriptions where access has been granted.

2. How to Request a Refund:

• Email your refund request to support@serpadviser.com, including your order number and reason for the refund.
• You can also reach us at our UK phone number: +447465245908

3. Refund Processing:

• Refunds will be processed within 10-14 business days after approval.
• Refunds will be issued to the original payment method used during purchase.

4. Contact for Refunds:

• UK Office Address: SERP Adviser Media LTD, 481 Hinkler Road, Southampton, SO19 6DN.

Note: This Refund Policy applies only to purchases made directly through our website, SerpAdviser.com. Purchases made through third-party platforms may be subject to their respective refund policies.