Effective Date: [11/27/2024]
At SERP Adviser, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information. The policy is structured to address both USA and UK privacy requirements. By using our Website, you agree to the practices outlined in this policy.
1. Information We Collect
For USA Users
- Direct Information: Includes name, email, phone number, and payment details provided during account creation or purchases.
- Automatic Information: Includes IP address, browsing patterns, and usage data collected through cookies or analytics tools.
- Sensitive Data: We do not intentionally collect sensitive data such as social security numbers or financial account details.
For UK Users
- Personal Data: Includes name, contact information, IP address, and cookies used for tracking preferences.
- Legal Compliance Data: We collect necessary data to comply with GDPR requirements, including lawful consent records for marketing.
2. How We Use Your Information
For USA Users
We use your data to:
- Process transactions and deliver services.
- Communicate updates, offers, and newsletters.
- Ensure compliance with applicable laws like the California Consumer Privacy Act (CCPA).
For UK Users
Your data is processed to:
- Fulfill contractual obligations such as delivering services or products.
- Ensure GDPR-compliant marketing and consent-based communications.
- Improve user experience and maintain website security.
3. Sharing Your Information
For USA Users
We may share your information with:
- Service Providers: Trusted third parties like payment processors and email marketing platforms.
- Legal Authorities: When required to comply with U.S. laws or respond to subpoenas.
For UK Users
Your data may be shared with:
- Processors: Companies that help us manage our services, all bound by GDPR compliance agreements.
- Regulators: To meet obligations under UK laws or regulatory frameworks.
4. Your Rights
For USA Users
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Access personal data we hold about you.
- Request deletion of your information.
- Opt out of the sale of your personal information.
To exercise these rights, email support@serpadviser.com or call +1 (3074436213).
For UK Users
Under GDPR, you have the right to:
- Request access to your data.
- Rectify inaccurate or incomplete information.
- Erase your data (“Right to be Forgotten”).
- Restrict or object to processing under specific circumstances.
Contact support@serpadviser.com or call +44 (7465245908) to exercise your rights.
5. Data Security
We implement robust measures to protect your data:
- Encryption: Sensitive data is encrypted during storage and transfer.
- Access Control: Only authorized personnel have access to personal data.
- Monitoring: Regular checks are conducted to detect vulnerabilities.
However, no system is entirely secure. Users are encouraged to safeguard their account information.
6. Cookies Policy
Cookies enhance user experience by storing preferences and enabling analytics.
Managing Cookies
- For USA users: You can disable cookies through browser settings, but some features may not function properly.
- For UK users: GDPR-compliant banners allow consent for cookies, which you can manage via your browser.
7. Retention Period
For USA Users
We retain your data as long as necessary to:
- Comply with legal requirements.
- Provide services and resolve disputes.
For UK Users
Personal data is retained based on GDPR guidelines and deleted when no longer required for lawful purposes.
8. International Data Transfers
For USA Users
Data collected from users in the U.S. is stored on servers within the United States.
For UK Users
Data may be transferred outside the UK, including to the U.S., but only with GDPR-approved safeguards such as Standard Contractual Clauses.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page, and the “Effective Date” will be revised accordingly. Continued use of the Website constitutes acceptance of updates.
10. Contact Information
For questions or concerns, please contact us:
For USA Users
- Email: support@serpadviser.com
- Phone: +1 (3074436213)
- Address: SERP Adviser Media LLC, 30 N Gould St Ste R, Sheridan, WY 82801
For UK Users
- Email: support@serpadviser.com
- Phone: +44 (7465245908)
- Address: SERP Adviser Media LTD, 481 Hinkler Road, Southampton, SO19 6DN
